Great Bakes | Shipping and Delivery

Shipping & Delivery

Wandsworth hand delivery area.

If you are slightly outside, please contact us before placing an order.

Great Bakes reserves the right to cancel any order that is not whithin the delivery zone.

Our products are freshly baked to order and delivered nationwide.

Your choice of delivery…

*Free* Courier delivery 2/3 Days.

Order before 3pm and your parcel will be despatched the next working day.

We find that the majority of parcels arrive 2 working days after despatch. However peak periods and adverse weather conditions may cause delay.

We cannot guarantee the actual delivery date or be held responsible for late courier deliveries if the order has been despatched from us on time.

Courier drivers may try to deliver to a neighbour if a recipient is unavailable.

You must provide a full delivery address including the correct post code. We cannot be responsible for parcel delays with an incorrect or incomplete delivery address.
If the courier cannot gain access to a building to leave the parcel or a calling card, we will not be responsible for the delayed delivery of the parcel.
Re-deliveries to an alternative address will incur an extra £5.00 delivery cost.

We do not offer refunds for any part of an order should delivery not be able to be acheived.

On rare occasions we will use the Royal mail 1st class service. According to Royal mail they deliver 93% of parcels to there final destination next day.

We treat all orders as important however we advise customers to request a day earlier delivery date for very important parcels, in case delivery delays occur. Alternatively use the special delivery service.

NOT AVAILABLE DURING THIS LOCKDOWN PERIOD

Special Delivery Next Day Post using Royal Mail Guaranteed delivery (Signature required)

Order before 11am and your parcel will be despatched the same day.

An extra charge of £8.85 for Tuesday to Friday delivery, £14.75 for Saturday delivery (unfortunately Royal Mail charge extra for Saturday).
Your delivery is guaranteed before 1pm the day after despatch.
We only accept orders for delivery within the UK including Northern Ireland.

Due to recent issues caused by BREXIT, we are temporarily suspending all overseas shipments ( Including NI )

For overseas and International orders.

Please contact us to discuss before placing an order.

We will assist in sending to overseas destinations with the conditions below.

International shipping disclaimer:

Great Bakes cannot be held responsible for parcels sent overseas. We do not have control over international countries and their postal systems. Should any issues arise once the parcel has left the UK responsibility is with the recipient to resolve the situation. The recipient is also responsible for all customs fees and taxes. The customs agency in the destination country may require the payment of fees before receiving your parcel. Great Bakes is not responsible for any incurred costs and by placing your order you agree to these terms. If your parcel is seized by customs for any reason we will not issue a refund.

We recommend that you check with the customs authorities within your destination country that the items you wish to purchase are not prohibited or restricted.